Tuesday Sep 1st - High Support load

Dear Clients,

We are currently experiencing a high support workload, why response times are longer than average.
We invite all clients to review our Knowledgebase articles for possible solutions or answers, before submitting tickets.
Extra staff has been called in to help address the ticket back log. We expect to be back at normal levels in 24 hours.

We thank you for your patience and understanding!

Regards,

Fragnet Networks Management