Fragnet Networks AB is rapidly growing and we are now looking for an experienced, technically minded, friendly individual that will work well on the team. Customer satisfaction is where we excel along with high quality services. Our game server hosting platform and support backend are all carefully structured and we have very specific and fair policies that are easy to understand, follow and clarify to clients. You can understand what products we offer and which you will have to be able to support on our website (http://www.fragnet.net).
We are currently looking for support technicians. We mainly need co-workers being able to work between 6pm and 2am EST and available up to 40 hours per week. You will be required to send your CV. You MUST be able to access and respond to support tickets and Live Chat requests during the expected time window.
Make sure you include:
- Name, Address, Date of Birth and other contact details
- Your availability
- Qualifications
- Experience
- Some information about yourself and why you have come to apply to Fragnet Networks
Required Skills:
- Excellent English written skill
- Ability to work well in a team
- Excellent customer service and communication skills
- Experience from working at a GSP and preferably using TCAdmin
- Good technical knowledge of Windows and Linux OS
- Good technical knowledge of server hardware and networks
- Experience with game server hosting and MineCraft in particular
- Experience with SolusVM/OpenVZ/KVM
- Experience with cPanel/WHM
- Ability to multi-task and meet goals set and improve skills where directed
- Ability to troubleshoot technical issues that users are experiencing
- Ability to be on at appropriate hours
Please attach your CV in an email to jobs [at] fragnet.net. We would like Your application before November 15th.
This is a paid position, please state your requirement in your application!
Please note:
Minimum age is 18.
Applications without a proper resume will be discarded.
If you fail to meet most of the required skills listed above, we will not accept your application
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Daniel Ohberg
CEO & Founder
Fragnet Networks AB - Game Hosting Solutions
High Performance Gaming Services in 17 EU and US locations